Shipping Policy
Shipping Policy for Freedom By Design
Last Updated: August 17, 2026
Thank you for shopping with Freedom By Design. We are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your door.
Order Processing
Orders are typically processed within 2–5 business days after payment has been received and verified.
Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
During product launches, promotions, holidays, or periods of high order volume, processing times may be extended.
Shipping Rates
Shipping costs are calculated at checkout based on your location, the size of your order, and the selected shipping method.
Any available free shipping promotions will be clearly displayed on the website.
Estimated Delivery Times
Estimated delivery times may vary depending on your location.
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United States: 5–10 business days
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International orders: 10–21 business days
Please note that these time frames are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become active.
International Shipping
Customers are responsible for any customs fees, import duties, taxes, or additional charges imposed by their country.
Freedom By Design is not responsible for delays caused by customs processing.
Incorrect Addresses
Please verify your shipping address before completing your purchase.
Freedom By Design is not responsible for orders shipped to an incorrectly entered address.
If you realize you entered an incorrect address, please contact us as soon as possible. We will do our best to update the information before your order is shipped.
Lost, Stolen, or Damaged Packages
Once an order has been transferred to the shipping carrier, we are not responsible for lost, stolen, or delayed packages.
If your package arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging.
Returns and Exchanges
Please review our Return Policy for complete information regarding returns, exchanges, and refunds.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: [Your Customer Service Email]
Store: Freedom By Design
We appreciate your support and thank you for choosing Freedom By Design.