Terms of service

Shipping Policy – Freedom By Design

Shipping Policy

Last Updated: August 2026

Thank you for shopping with Freedom By Design. We appreciate your business and are committed to providing a smooth and reliable shipping experience.

Order Processing

All orders are processed within 1–3 business days after payment has been received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you by email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed during checkout.

Estimated delivery times:

  • Standard Shipping: 5–8 business days

  • Expedited Shipping: 2–4 business days (when available)

  • International Shipping: 7–21 business days

Please note that delivery estimates are not guaranteed and may vary depending on the shipping carrier and destination.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Freedom By Design is not responsible for orders shipped to incorrect addresses provided by customers.

If you notice an error in your shipping information, please contact us immediately.

Lost, Stolen, or Damaged Packages

Freedom By Design is not responsible for packages that are lost, stolen, delayed, or damaged after they have been transferred to the shipping carrier.

If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of the damaged item and packaging.

International Orders

International customers are responsible for any customs fees, import duties, taxes, or other charges required by their country.

These fees are not included in the purchase price or shipping charges.

Shipping Restrictions

Some products may not be available for shipment to certain locations because of shipping restrictions, local laws, or carrier limitations.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Freedom By Design

Email: [Insert your email address]

Website: FreedomByDesign.com